Riding CARTS

Safe Riding Policies

To ensure the safety and comfort of all riders the following standards have been established while riding on JARC/CARTS:

  • Exact fares or punch cards are required
  • All passengers must remain seated and wear seat belts.
  • Children under 40 lbs. and (4) four years of age must be in an approved child safety seat. CARTS does not provide these seats.
  • Smoking, eating and drinking are not allowed.
  • Open alcoholic containers, firearms, explosive materials and weapons are prohibited on vehicles.
  • Rude, vulgar language or aggressive actions that are offensive to the driver or other riders will not be tolerated. You will be asked to leave the vehicle and suspended from JARC/CARTS.
  • Children under the age of 12 need to be escorted by an adult unless arrangements have been made with the JARC/CARTS office.
  • Packages transported by CARTS are limited to (3) three per passenger. You must be able to carry your packages. Packages cannot take up seating space. Extra packages will be charged a premium fare.
  • Passengers wishing to cancel are required to call the CARTS office at least one hour before scheduled pickup time. Passengers that do not call will be logged in as a No Show.
  • Any passenger accumulating (3) three No Shows will have service suspended for (1) one month.
  • Passengers may appeal their No Shows with the Mobility Manager. If their appeal is denied the suspension may be reinstated by paying for the (3) No Shows and a $5.00 reinstatement fee.
  • To increase our ability to serve you, your trip will be combined with other scheduled trips. In this manner CARTS is able to take more riders where they want to go.
  • CARTS is not responsible for left behind, lost or stolen articles.